Surging inflation and how to protect your small business
It’s on everyone’s mind — inflation. From the increased cost of fuel to the much higher prices from literally everything else we’re…
Continue ReadingBetter Customer Service Using an Automated Call Back Feature
Customers hate calling and sitting on hold. If you are in the business of customer service, you can use a callback system…
Continue Reading7 Inflation Strategies for Small Business
It’s on everyone’s mind — inflation. From the increased cost of fuel to the much higher prices from literally everything else we’re…
Continue ReadingCall Centers and Intelligent Technology
As technology advances, more repetitive rote functions will move to automation. Human agents are free to handle more advanced tasks. Nowhere is…
Continue ReadingHow a Call Center Can Help Your Small Business
When a small business gets busier, it may be time to engage some assistance. That help may include help in handling calls…
Continue ReadingTop 7 CRM Software Solutions for Small Business 2022
CRM stands for “customer relationship management” system. It’s used as a hub for all your sales, marketing, and support activities — as…
Continue ReadingThe NEW Small Business Workforce
The last two years have completely upended the way companies of all sizes do business. The biggest change that is taking place…
Continue Reading6 Ways Small Businesses Win Over Big Corporations
One element of “The Great Resignation” of 2021 is the whopping 4.3 million people who quit their jobs and became entrepreneurs. That…
Continue ReadingTop 10 Sales & Marketing Tips to Grow Your Business
For small businesses that survived the last two years, it’s vital to stay on target and continue to make sales. As with…
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